The Director of Pastoral Care will provide and manage total pastoral care, support, and counseling for the NCH Healthcare System’s patients, family members, volunteers and staff. The Chaplain will facilitate the ministry of area clergy in providing support and information in caring for their parishioners during hospitalization. The Chaplain will provide leadership, management, and supervision of the CPE program and students.
ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned.
• Provides pastoral visitation, spiritual care, bereavement care, counseling and support to patients and family members to meet the emotional and spiritual needs of the patients. Provides emergency pastoral care with On Call Chaplain services 24 hours a day, 7 days per week.
• Develops, maintains and monitors appropriate policies and procedures for the Pastoral Care Department, Clinical Pastoral Education Program, and the NCH Crisis Intervention Team.
• Recruits, trains and supervises Volunteer Chaplains to assist in delivering pastoral care to patients and family members.
• Maintains the Associate of Clinical Pastoral Education and the US Department of Education requirements for the accreditation of the NCH Clinical Pastoral Education program.
• Assures adequate staffing of the Pastoral Care Department, Palliative Care Team, and Clinical Pastoral Education program to effectively meet the emotional and spiritual needs of the patients.
• Participates in community programs, civic organizations and clergy groups to enhance the vision, mission and image of NCH.
• Supervises and evaluates the work of all Department of Pastoral Care staff, volunteers, volunteer Chaplains and Clinical Pastoral Education Chaplains to ensure competent and effective job performance.
• Provides staff training and information to successfully meet the emotional and spiritual needs of the patients.
• Manages the NCH Critical Incident Team and provides psycho-social and spiritual support to staff experiencing a critical event.
• Serves as a member of the NCH Bioethics Team providing On Call rotation, bioethics consults and pastoral leaderships.
• Serves a member of the NCH Cancer Committee providing spiritual support and pastoral leadership.
• Supervises and manages the NCH Clinical Pastoral Education program.
• Supports community clergy hospital visitation by issuing the NCH Identification Badge after providing the clergy with an orientation and training in hospital protocol, policy, confidentiality, right of privacy, and HIPAA information.
• Plans, organizes and conducts worship services, special Holy Day services and Memorial Services as required.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
• Minimum of Bachelor’s Degree from an accredited College or University, and Master’s degree from an accredited Theological Seminary required
• Minimum of 4 accredited unit of Clinical Pastoral Education
• Minimum of 4 years of experience in pastoral following ordination
• Prefer Certification with the Association of Professional Chaplains or its equivalence
• Certification as an ACPE Certified Educator.
• Excellent communication, interpersonal, administrative, and pastoral skills
• Ability to demonstrate pastoral competence and articulate pastor function
• Possess managerial skills and supervisory experience